General Privacy Policy

Instawebworks Pty Ltd – Privacy Policy

Last updated: 10 August, 2023

Instawebworks Pty Ltd (“us”, “we”, or “our”) develops and publishes extensions on the Zoho Marketplace (the “Extensions”). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use any of our Extensions and the choices you have associated with that data.

We use your data to provide and improve the Extensions. By using any of the Extensions, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms of Use Agreement.

Information Collection and Use We collect several different types of information for various purposes to provide and improve our Extensions to you.

Types of Data Collected Personal Data

While using any of our Extensions, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

• Installer ID
• Organization ID
• Admin Email
• Installer Email
• ZAPI Key
• Usage Data

We may also collect Authentication Related Credentials after Encryption, which we remove after Revoking the connection.

We may also save the Setting ID and its Schema. We do not collect any Record Information/details.

Use of Data

Instawebworks Pty Ltd uses the collected data for various purposes:

• To provide and maintain our Extensions
• To notify you about changes to our Extensions
• To allow you to participate in interactive features of our Extensions when you choose to do so
• To provide customer support
• To gather analysis or valuable information so that we can improve our Extensions
• To monitor the usage of our Extensions
• To detect, prevent and address technical issues

Disclosure Of Data

Instawebworks Pty Ltd may disclose your Personal information to its affiliates, partners, agents, and service providers, who perform services on our behalf, in order to provide the Extensions to You. These third parties may use your Personal Information only to the extent necessary to perform their functions and in accordance with this Privacy Policy.

Instawebworks Pty Ltd may also disclose your Personal Information if required to do so by law or if we believe in good faith that such action is necessary to comply with legal obligations, to protect and defend our rights or property, or to protect the personal safety of users of the Extensions or the public.

If Instawebworks Pty Ltd is involved in a merger, acquisition, or sale of all or a portion of its assets, your Personal Information may be transferred as part of that transaction, in which case you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your Personal Information, as well as any choices you may have regarding your Personal Information.

Instawebworks Pty Ltd’s use and transfer of information received from Zoho APIs to any other app will adhere to Zoho’s API Services User Data Policy, including the Limited Use requirements.

Security of Your Personal Information

Instawebworks Pty Ltd takes reasonable measures to protect the security of your Personal Information. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security of your Personal Information.

Your Rights and Choices

You have certain rights regarding the Personal Information we hold about you, as outlined in this section:

• Access and Correct Personal Information: You have the right to access and correct your Personal Information held by Instawebworks Pty Ltd. If you would like to exercise this right, please contact us at [contact email].
• Marketing Communications: You may opt-out of receiving marketing communications from Instawebworks Pty Ltd by following the instructions in the communication or by contacting us at [contact email].

Data Retention

Instawebworks Pty Ltd retains Personal Information for as long as necessary to provide the Extensions and fulfill the transactions you have requested or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements.

Changes to This Privacy Policy

Instawebworks Pty Ltd may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at support@instawebworks.com.au.